Legal disclaimer

The information on these webpages provided by Terme Dobrna and its contractual partners is intended exclusively for general educational and informative purposes. Certain pages also contain general information about services offered by Terme Dobrna and its partners; it is only intended for a general presentation of services, thus providing only general information. All the information and images on these webpages is subject to copyright or another type of intellectual property protection within the legally permitted framework.

All the information, photos and images on the Terme Dobrna website are subject to copyright or another type of intellectual property protection within the legally permitted framework. The documents published on these webpages can be reproduced only for non-commercial purposes and may not be altered or used in any way other than as determined herein, whereby all the indicated warnings about copyright or other rights must be preserved. The documents published on these webpages must not be copied, distributed or spread for commercial purposes in any other way without explicit written consent by Terme Dobrna d.d. Each reproduction or copy of the content of these webpages must contain the following: “Terme Dobrna d.d. – All Rights Reserved.”

All the names of companies, partners and co-workers that appear in the text on these webpages in a font that is different from other print or with a symbol, trademark or a sign – including the Terme Dobrna logo – are registered trademarks, the owner or licence user of which is Terme Dobrna d.d. or companies it cooperates with. The use of such trademarks is expressly forbidden, unless in the cases determined herein.

Even though Terme Dobrna d.d. shall strive with due diligence and care to provide accurate and up-to-date information on these webpages, it cannot guarantee accuracy and comprehensibility, and shall assume no responsibility for it. Terme Dobrna d.d. also reserves the right to modify the content of these webpages in any way, regardless of the reason and without prior notification. The published content is used at users’ own responsibility.

TERME DOBRNA d.d. OR ANY OTHER LEGAL ENTITY OR NATURAL PERSON WHO COOPERATED IN THE CREATION AND PRODUCTION OF THESE WEBPAGES SHALL IN NO WAY BE LIABLE TO ANY THIRD PARTIES FOR ANY DAMAGE ARISING FROM OR RELATING TO THE EXISTENCE, ACCESS TO AND/OR USE OF THESE WEBPAGES AND/OR INFORMATION CONTAINED ON THESE WEBPAGES AND/OR DUE TO THE INABILITY TO USE THE INFORMATION ON THESE WEBPAGES AND/OR ANY MISTAKE OR DEFICIENCY IN THEIR CONTENT, REGARDLESS OF WHETHER THEY WERE INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

These webpages also provide links to websites of third parties and/or contain information on third parties. Since certain links on this website lead to sources located on servers that are maintained by third persons, and which Terme Dobrna d.d. has no control over, we cannot guarantee, accept or forward complaints regarding the accuracy of any website to which we have links or references. Some of the information on our web server is given by you voluntarily via forms, and some is collected automatically. Our server automatically identifies the name of each visitor’s area, but not the visitor’s e-mail address. We only collect joint information about which pages visitors open and visit, and about the information provided by a visitor, for example transparent information and/or registrations to websites. We only analyse the collective information provided by the visitors of our webpages, in order to improve the content and services offered by our website.

Should any of our website’s visitors respond with any information, such information will be held non-confidentially and unprotected, and the company Terme Dobrna d.d. will have no responsibility regarding such information and will be free to use, distribute, disclose and/or spread it to third parties with no limitations and without having to indicate the source, including but not limited to ideas, concepts, knowledge, skills or techniques contained in such information, for any purpose including (but not limited to) the development, production and marketing of products and/or services containing such information, except in the case of the expressed indication by a visitor that the provided information be held confidential and/or the explicit indication about the prohibition to use the provided information.

Occasionally, some websites leave individual information called “cookies” in a visitor’s computer. Cookies tell us how and which pages people visit on the website and in what number. Such technology does not collect personal data about an individual website visitor; such information is located in a joint form. The purpose of this technology and the information collected is to improve our webpages. The policy regarding cookies applies for all webpages of Terme Dobrna. Should a certain page or its part deviate from this policy, the intended use of such information on that webpage or its certain part will be clearly indicated.

The company Terme Dobrna d.d. shall protect all the obtained data about website users in accordance with the Personal Data Protection Act as well as Slovenian and European legislation. By sending personal data via the information or booking form on the website, a visitor gives consent to the company Terme Dobrna d.d. to use such information for the internal needs of statistics and data processing, whereby the company undertakes not to provide such data to third parties or companies for commercial use of personal data.

Our webpages offer you the possibility to reserving rooms, and other facilities and services with the request form via e-mail, in which you communicate your wishes regarding the booking, and we send you our offer. Your request and/or our offer are alone not considered to be a confirmed booking, since the prerequisite for the validity of the registration is the confirmation of your booking or our offer. If we do not receive your confirmation, the booking shall be considered as not requested.

In addition to the previously indicated method, we also offer a possibility of on-line booking via the booking form. In such case, the booking will be confirmed when you receive our booking confirmation, which guarantees you to get exactly the accommodation that you have selected.

A guest is entitled to cancel the booking. In case of booking cancellation, Terme Dobrna d.d. is entitled to a booking cancellation refund. The amount of booking cancellation refund depends on the time in which a guest has submitted the cancellation. Booking cancellation is free-of-charge until 24 hours before the arrival. Should you fail to communicate a booking cancellation in time, you will be charged one overnight accommodation at the full price of a valid Terme Dobrna price list.

In the event of a changed booking at the guest’s wish or due to unavoidable circumstances, in which no reasons exist on the part of Term Dobrna d.d. as a result of incorrectly performed service, a guest is not entitled to request any indemnification or price reduction. A guest must send the cancellation in written form or via e-mail to the address of the company where accommodation was booked or to the booking service of Terme Dobrna d.d., Dobrna 50, 3204 Dobrna.

Terme Dobrna d.d. shall keep the obtained data about guests in accordance with the Personal Data Protection Act. By accepting the offer, a guest also consents to the use of such data for the purposes of statistical processing and informing on offers. If a guest does not wish to do so, he can state so during the registration.

Final Provisions

All the prices in the Terme Dobrna d.d. offer already include the value added tax (VAT). Should any disputes between parties arise, the competent court in Celje shall have jurisdiction over them.